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Choose a repair item

Please use the form below to report routine Council housing repairs. If you are a leaseholder please check the repairs responsibilities table. Please call us on 020 8379 1000 to report any emergency repairs. We will contact you within 10 working days with an appointment.

* Existing repair
Follow up an existing repair
Bathroom
Bath is leaking
Bath or shower is blocked
Bath or shower screen is damaged or broken
Bath panel is loose or damaged
Plug is broken
Shower hose/head is leaking or damaged
Shower is faulty
Sink is blocked
Sink is loose, damaged or leaking
Tap is faulty
Toilet is blocked
Toilet is leaking or damaged
Toilet seat is broken or missing
Toilet will not flush
Communal
Communal aerial is faulty
Communal door is damaged
Communal drain is blocked
Communal light is not working
Communal Stairwell Doors
Door entry system is faulty
Lift is stuck or broken
Doors
Door bell, spy hole or security chain is faulty or broken
Door entry in my home is faulty
Door frame is faulty or damaged
Door hinge is faulty or broken
Door is damaged
Door lock is faulty or broken
Keys are lost or stolen
Electricity and Lighting
Electric is tripping
Electricity is tripping
Light pull cord is broken
Light(s) is not working
No power throughout the property
Solar panels
Floors, walls and ceilings
Floor or carpet is damaged
Floorboard(s) is loose or broken
Plaster on the ceiling is cracked
Plaster on the wall is cracked
Skirting board is loose or broken
Wall is damaged
Wall tiles are loose or damaged
Garage
Garage door is damaged
Garage roof is damaged
Heating and Boiler
Air source heat pump
Boiler is faulty
Electric heater is faulty
Heating and hot water is not working
Heating is not working
Hot water is not working
Radiator is damaged
Radiator is leaking
Radiator is partially cold
Radiators are noisy
Ventilation systems
Kitchen
Extractor fan is noisy/not working
Kitchen unit is damaged
Kitchen worktop is damaged
Pipework or wastes are leaking or blocked
Plug is broken
Sink is blocked
Sink is damaged or leaking
Tap is faulty
Leaks, Pipes and Water Supply
Pipe is leaking or burst
Pipes are noisy
Water pressure is low / no water at all
Mould and Damp
Mould and damp on the walls
New Builds Only (Defects)
Report a defect (within 12 month defect period)
Outdoors
Fence is broken or damaged
Garden wall is damaged
Gate is broken or damaged
Pavestone(s) are broken, cracked or loose
Shed is damaged
Roof, Loft and Guttering
Chimney is damaged or leaking
Fascias or soffits are damaged
Gutter is blocked or leaking
Roof is leaking
Roof tiles/slates are damaged or missing
Smoke alarms
Battery operated alarm is faulty or beeping
Carbon Monoxide alarm is faulty
Hard wired smoke alarm is faulty
Stairs and Lifts
Handrails or banister is loose or broken
Hoist is faulty
Stairlift is faulty
Steps are loose or broken
Treads, spindels or newel posts are loose or damaged
Windows
Window glass is smashed, cracked or broken
Window hinge, lock or handle is faulty
Window is cracked
Window is stuck
Window keys are missing
Window seal is damaged or missing

If you can't find your repair online, please contact us on 020 8379 1000 or email housingrepairs@enfield.gov.uk